Receptionist for Clinic Female Kerla Indian Only for Ras Al Khaima.

Anticipate client/patient needs, respond promptly and acknowledge them, however busy and whatever time of day. 

• Dealing with in person or over the phone to patients and visitors, calling them if appropriate with a polite, consistent phone manner using proper telephone etiquette responsible 

• Pleasant personality 

• Assisting client/patient in finding their way around the office 

• Registering client/patient 

• Sending out reminders for routine check-ups or further treatment 

• Doing general administration tasks such as photocopying, scanning, faxing, printing, and sorting, filing, sending forms. 

• Handling payment from client/patient (cash, cards and cheques) 

• Assisting colleagues with administrative tasks. 

• Professional attitude and appearance 

• Maintain reception areas in a clean and tidy manner at all times 

• Protects client/patient rights by maintaining high confidentiality of their records 

• Caring, positive attitude to clients. 

• Ensures that a high standard of service is maintained throughout the clinic. 

• Frequently check with client/patient to promote comfort, safety and security throughout service 

• Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself in the clinic. 

• Be familiar with all clinic packages, promotions, prices and rates 

• Maintain the register for the materials 

• Try to resolve client/patient complaints, ensuring their satisfaction and inform the management about any incidents or their complaints. 

• Ensure all staffs are present on the premises during hours of working of the clinic. 

RULES. 

• No person shall enter, be, or remain in any part of a clinic establishment or any room or space used by an off-premises service while consuming, using, or under the influence of an alcoholic beverage / drugs. 

• Smoking is not allowed. 

• No personal phone use is allowed on duty time.

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